Job Description
About Us
Backed by top-tier Silicon Valley Investors (Kholsa Ventures and A*), Luzia launched in April 2023 initially designed as a personal assistant on WhatsApp. By making AI accessible on WhatsApp, we’ve grown rapidly and have experienced great success; capturing a unique audience of GenZ users based in LATAM. In our first 18 months, Luzia has become the fastest Spanish consumer-focused company to reach 1M daily active users worldwide.We are constantly evolving and working on improving our app to deliver best-in-class user experience focusing on education and companionship for GenZ - helping them learn, connect and grow.
We are seeking a highly analytical, results-driven, and customer-focused Growth Manager to join our team. You’ll play a key role in spinning the growth flywheel, expanding our user base, and supporting a sustainable business model.
This role will focus on driving growth, increasing customer lifetime value, and enhancing retention by leveraging data-driven marketing strategies and personalized customer experiences. The ideal candidate is a growth-oriented, analytical professional with a strong understanding of acquisition channels, performance marketing, digital advertising, growth loops, customer segmentation, and lifecycle management.
Responsibilities:
Develop Acquisition Strategies: Design and execute short, mid, and long-term paid marketing strategies to drive mobile app installs (both Android and iOS) and user growth.
Campaign Management: Plan, launch, and optimize multi-channel performance marketing campaigns focused on acquiring high-quality users, notably within young audiences.
Budget & ROI Optimization:Manage and allocate marketing budgets effectively across channels, continuously optimizing for cost-per-acquisition (CPA) and long-term user retention.
ASO: Design and execute the ASO strategy both in the Play Store and App Store.
Web and Whatsapp: Leverage Luzia’s website and Whatsapp chatbot to acquire new users for the mobile app.
Organic growth: Partner with the rest of the Growth and Product teams to drive product innovation that spins the growth flywheel (referrals, social features, etc.)
User Onboarding & Feature Discovery: Design personalized user onboarding experiences to help users discover key app features, drive early engagement, and ensure successful adoption.
Experimentation & Iteration: Continuously measure and monitor performance through A/B testing and other forms of experimentation, refining strategies based on insights and key performance metrics.
Market & Trend Analysis: Stay updated with industry trends, competitor strategies, and emerging technologies to continually refine and innovate our acquisition approach.
Performance Reporting:Track key performance indicators, prepare regular performance reports, and communicate actionable insights to stakeholders.
Qualifications:
5+ years of experience in customer growth, performance marketing or digital marketing roles, ideally in B2C mobile apps.
Strong analytical skills and experience with performance marketing platforms and tools (Google, Meta, Tik Tok, Snapchat Ads, Apple Search Ads, Appsflyer, Google Analytics, etc.)
Proven track record in managing high-budget performance marketing campaigns, including experience with multi-million-dollar annual marketing investments.
Startup DNA: Previous experience in a startup environment, thriving in fast-paced, dynamic teams.
Extensive experience with A/B testing, multivariate testing, and other optimization techniques to improve campaign performance
Exceptional project management skills, with the ability to manage multiple initiatives simultaneously.
Strong communication skills and ability to work with cross-functional teams. Fluency in English and being comfortable working in an English environment is necessary. Spanish and/or Portuguese are helpful.
Proactive Leadership: Self-starter with excellent prioritization skills, able to work autonomously while driving results.
Why Join Us?
At Luzia, you’ll have the opportunity to be part of a fast-growing startup, contributing to products that are transforming the AI space. Our culture is collaborative, innovative, and deeply mission-driven. If you’re passionate about AI, love solving complex problems, and are looking to make a significant impact, we’d love to hear from you.